Now providing after-hours MD / NP / RN coverage nationwide  •  Texas QIPP partner
About us

Designed by doctors. Refined by the people who run LTC.

iDocsWeb is not your average telemedicine platform. We spent over ten years building a product to specifically address the needs of Long-Term Care and Skilled Nursing Facilities — and we're still listening.

a new in-house care photo
Better care, in-house.

Our goal aligns with yours: create an environment of treatment in place that keeps residents comfortable and out of the hospital.

Our mission

We understand the challenges LTC professionals face every day. iDocsWeb exists to provide better care, in-house — giving facilities near-immediate access to medical expertise and reducing avoidable hospitalizations.

27%+
Average drop in hospital re-admissions after just 3 months of usage.
$44K+
Quarterly retained revenue savings.
10+ yrs
Built exclusively for long-term care.
iDocsWeb headquarters office building in Plano, Texas
5465 Legacy Drive · Plano, TX
Our home

Born in Texas, refined from coast to coast.

iDocsWeb was founded and built in Texas, shoulder-to-shoulder with the long-term care teams we serve. What started here now supports facilities nationwide — every release still shaped by the realities of the Texas floors where it began.

Purpose over product

We didn't rebrand someone else's software. Every decision starts with one question: does this help LTC teams care for residents?

With you, every step

We know it isn't easy. We provide the best clinical support possible so your team is never alone on a tough night.

Always improving

The platform evolves with feedback from the professionals who use it — so it keeps fitting the way your facility really works.

Let's improve long-term care together.

Tell us about your community and we'll show you what's possible.

Contact Sales → Call (800) 990-7993
Provider network

Practice medicine where you make the biggest difference.

Join the iDocsWeb provider network and care for long-term care residents on your own schedule — backed by a platform built to make every visit fast, documented, and clinically meaningful.

Flexible, remote coverage — pick up shifts and consults that fit your practice, from anywhere.
Built for the work — streamlined charting and orders so you spend time on care, not clicks.
Real impact — keep residents comfortable and out of the hospital, in partnership with the floor teams.
Join our provider network → MDs, DOs, NPs & PAs welcome
a provider photo